CASE STUDY

LexAI Helps Voters Navigate Elections in their Own Language

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The Challenge

A state elections office faced the challenge of providing accurate election information in multiple languages, under the tight timelines imposed by the election calendar.

The Analysis

The effort required a language operations solution that could handle large volumes of text, various document types (both print and digital), and extreme turnaround times while maintaining 100% accuracy and consistency. 

The Implementation

The Prisma Language Ops Team implemented a multi-stage, 24/7 project management solution to handle urgent, around-the-clock requests and revisions.

Leveraging robust automated workflows and AI-powered tools, the team strategically blended automation with human oversight to deliver fast, high-quality translations at scale.

The Result

Solution
A 24/7 project management team, combined with robust automated workflows and expert human oversight, enabled rapid, high-quality translation delivery.

TAT score
100% on-time delivery

Quality score
>99% translation accuracy

Contract compliance score
100%

Impact

Prisma’s Language Ops team ensured that voters received accurate and timely election information thanks to our 24/7 LexAI solution.

Elect the right partner to support your content platform by scheduling a discovery call with Prisma's Language Operations Solutions Team.

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