LANGUAGE SOLUTIONS INTEGRATOR

We Orchestrate Language Operations for Government and Regulated Industries

We work with organizations that serve the public, from agencies and banks to health plans and insurers. We coordinate translation, interpretation, and accessibility as one accountable, compliant operation. Led by our experts, powered by AI.

LET'S TALK
Prisma language operations hero graphic
40+
Years supporting government agencies since 1982
300+
Languages, including rare, indigenous, and limited-diffusion
27
Years of ISO-certified quality and security standards
AI
Accelerated by technology, governed by certified linguists
LANGUAGE ACCESS SERVICES

Our Services

Translation Services

Translation Services

Eliminate the complexity of managing multilingual content across teams, programs, and languages.

Manage the entire translation lifecycle from source content through translation into over 300 languages and dialects, all overseen by expert human linguists.

Interpretation Solutions

Interpretation Solutions

Avoid service disruptions caused by interpreter shortages and scheduling
challenges.

Provide language support whenever and wherever it's needed through high-quality over-the-phone, video remote, and on-site interpretation services.

Accessibility Services

accesibility rating

Reduce accessibility barriers while keeping pace with evolving compliance
requirements.

Create accessible digital experiences through document remediation, accessibility testing, and ongoing accessibility support across websites, documents, and digital content.

AI-Enhanced Content Services

AI-Enhanced Content Services

Scale multilingual content delivery while maintaining quality, oversight, and
compliance.

We combine content strategy with AI to help organizations plan, structure, and deliver multilingual content across audiences, systems, and users.

Translation Services

Eliminate the complexity of managing multilingual content across teams, programs, and languages.

Manage the entire translation lifecycle from source content through translation into over 300 languages and dialects, all overseen by expert human linguists.

EXPLORE TRANSLATION SERVICES
Interpretation Solutions

Avoid service disruptions caused by interpreter shortages and scheduling
challenges.

Provide language support whenever and wherever it's needed through high-quality over-the-phone, video remote, and on-site interpretation services.

EXPLORE INTERPRETATION SOLUTIONS
accesibility rating

Reduce accessibility barriers while keeping pace with evolving compliance
requirements.

Create accessible digital experiences through document remediation, accessibility testing, and ongoing accessibility support across websites, documents, and digital content.

EXPLORE ACCESSIBILITY SERVICES
AI-Enhanced Content Services

Scale multilingual content delivery while maintaining quality, oversight, and
compliance.

We combine content strategy with AI to help organizations plan, structure, and deliver multilingual content across audiences, systems, and users.

EXPLORE AI-ENHANCED CONTENT SERVICES
LexAI platform: Discover, Design, Develop, Deploy
lexai logo

The Efficiency of AI. The Accountability of Human Experts.

LexAI is Prisma's proprietary platform for managing multilingual content and language services more effectively across complex organizations.

By combining responsible AI with expert human oversight, LexAI helps improve consistency, streamline workflows, and provide greater visibility into language operations.

DISCOVER LexAI

AI-assisted workflows are implemented within each organization's compliance, security, and contractual requirements, with human-only options available where required or preferred.

WHO WE HELP

Prisma Supports Clients Across a Wide Range of Domains

Awarded Contract Vehicles

Eligible agencies can access Prisma services directly through pre-awarded contracts — no solicitation required.

Washington State Department of Enterprise Services

WA DES

Washington State
Dept. of Enterprise Services

03824 · 03812 · 02024
NASPO ValuePoint

NASPO

NASPO ValuePoint
Master Agreement

NM · FL · MO · MT · WA

U.S. General Services Administration

GSA

U.S. General Services
Administration

Federal contract since 2011

Minnesota Cooperative Purchasing Connection

MN CPV

Minnesota
Cooperative Purchasing

State & local eligible

WHY ORGANIZATIONS CHOOSE PRISMA

Supporting Language Access with Expertise, Consistency, and Care

Quality & Consistency

Structured quality assurance processes, experienced linguists, and proven workflows help ensure reliable outcomes across every engagement.

Tailored Service Delivery

Services, workflows, and reporting are adapted to each organization's unique operational, compliance, and language access requirements.

Dedicated Partnership

Prisma works as an extension of your team, providing responsive support and long-term guidance as needs evolve.

Compliance & Accountability

Prisma aligns services, workflows, and reporting to each organization's compliance obligations, security requirements, and contractual commitments.

CASE STUDIES

Our Clients Results

OUR PROMISE

Integrity Will Always Be at the Center of Our Language Operations.

Responsible

We build trust by applying AI and human expertise ethically and responsibly to deliver accurate, culturally sensitive language services that you can rely on.

Accountable

We hold ourselves accountable to our contracts and client relationships, and use metrics to track and maintain our accountability.

Transparent

We are committed to open, transparent client communication as our dedicated client teams (real human beings) manage and maintain the daily flow of your content.

Secure

We protect your content end-to-end, ensuring that it remains safe and secure from any unauthorized use or exposure.

FAQs

What is Language Operations?

Language Operations refers to a set of centralized processes to accelerate and automate the translation, management and delivery of your content across languages and applications--from yours to ours and back to yours.

By combining advanced technology, tailored workflows, and the expertise of professional linguists, technical solutions architects, and project managers, our Language Operations solutions ensure consistent, efficient, and impactful communication for any audience in any language.

Are we required to use AI-powered services?

No. Prisma offers human-only workflows for clients whose requirements prohibit the use of AI or machine translation. Prisma's AI Responsible Usage Policy governs how we use AI, including giving our clients the choice of whether they wish to allow the use of AI for their translations.

How does Prisma use AI in translation and language operations?

Prisma uses AI to accelerate operational workflows through LexAI, its proprietary language operations platform. AI assists operations only—certified linguists retain final editorial control on every deliverable. No client data enters open AI platforms, and human-only workflows are available where contracts require it.

Which government contract vehicles is Prisma available through?

Prisma services are available through WA DES (contracts 03824, 03812, and 02024), the NASPO ValuePoint Master Agreement (NM, FL, MO, MT, WA), GSA (federal contract since 2011), and Minnesota CPV (state & local eligible). Eligible agencies can access services directly through these pre-awarded contracts.

Do we need to issue an RFP to work with Prisma?

In many cases, no. Eligible agencies can access Prisma services directly through pre-awarded contract vehicles—no solicitation required. Our team can help you identify the right procurement path for your organization.

Can Prisma support high-volume or time-sensitive requests?

Yes. Prisma operates a dedicated Rapid Response Team available 24/7. Documented performance includes translation turnarounds under one hour for court documents, under 24 hours for disaster relief materials, and 100% on-time delivery for election materials across hard statutory deadlines.

Is Prisma a software company?

No. LexAI is a language operations solution, not a piece of software. You are buying a service that has been customized to meet your requirements.

Let's Talk About Your Language Access Goals

Our team can help you identify the right services, workflows, and procurement path for your organization's needs.

ASK A QUESTION LET'S TALK